Top 10 Questions
Top 10 Questions
How much does pressure washing cost?
Pricing depends on the surface, size, access, level of buildup, and the cleaning method required. We provide a free, no-obligation estimate so you can review the scope and price before scheduling.
Are you insured and professionally trained?
Absolutely Clean is fully insured, and Stew is PWNA certified. If your property manager or association needs documentation before work begins, ask us when requesting your estimate.
Will pressure washing damage my home?
The wrong pressure, cleaner, or technique can damage a surface. We first identify the material, coating, condition, and nearby openings, then choose an appropriate method. Delicate or uncertain surfaces may need low-pressure cleaning, and even concrete can require special care when it is new, coated, cracked, or decorative.
How long does pressure washing take?
Timing varies with the size, access, surface material, and level of buildup. We can give you a practical time window after reviewing the property and requested services.
How often should I have my property pressure washed?
There is no single schedule for every property. Shade, nearby trees, drainage, surface material, and visible organic growth all matter. Many owners schedule cleaning when buildup becomes visible or ahead of maintenance such as painting or staining; we can help assess your property.
Do I need to be home during the service?
Often you do not need to be home if we have confirmed the scope and can safely access the work area. Before the appointment, we will review practical details such as water access, gates, vehicles, pets, and closed windows and doors.
Are your cleaning products safe for pets and plants?
We select and dilute cleaning products for the surface being treated, protect nearby landscaping, and rinse surrounding areas as part of the process. People and pets should stay clear of the work area until service is complete and the technician says it is ready.
What happens if it rains on my scheduled day?
Light rain may not prevent every service, but lightning, severe weather, high winds, or conditions that make the work unsafe can require rescheduling. We will contact you if the forecast affects your appointment.
What if I'm not satisfied with the results?
Please tell us promptly if something does not look right. We stand behind our work and will review the concern with you so we can determine the appropriate next step.
How far in advance should I schedule?
Availability changes with the season and weather. Spring exterior cleaning and holiday-light installation tend to fill earlier, so contact us as soon as you have a preferred date. We will share current availability with your estimate.
General
General
What areas do you service?
Our core service area includes Raleigh, Cary, Apex, Holly Springs, Wake Forest, Garner, Morrisville, Knightdale, Durham, Chapel Hill, Carrboro, Hillsborough, Clayton, and Smithfield. Contact us to confirm availability for your exact address.
How long have you been in business?
Absolutely Clean has served Raleigh and communities across the Triangle since 2012.
Are estimates really free?
Yes. We provide free estimates with no obligation to schedule.
Services
Services
What's included in house washing?
The scope depends on the property and estimate. It can include siding, soffits, fascia, exterior window frames, doors, shutters, porches, and columns. We list the included surfaces and any exclusions in the estimate so the plan is clear before scheduling.
Can you remove black streaks from my roof?
We do not use indiscriminate high pressure on roofing. We assess the material and condition, then recommend a low-pressure treatment when it is appropriate.
Can you remove oil stains from driveways?
Many oil stains can be improved, but the result depends on the stain age, depth, prior treatments, and concrete condition. We assess the area and explain the realistic expectation before treatment.
Should I pressure wash my deck before staining?
A deck normally needs to be clean, properly prepared, and dry before a coating is applied, but the right preparation depends on the wood, existing finish, and stain manufacturer. Excess pressure can damage wood, so we inspect the surface and follow the applicable product guidance.
Pricing & Scheduling
Pricing & Scheduling
What payment methods do you accept?
Ask us about currently accepted payment methods when you receive your estimate.
Do you offer any discounts?
Promotions can change. Ask whether any current offers or bundled-service pricing apply to your project when requesting an estimate.
Is there a minimum service charge?
Minimum charges can depend on the project and travel required. We will include the complete price in your estimate before you schedule.
Safety & Methods
Safety & Methods
What is soft washing?
Soft washing combines low-pressure application with a cleaning solution selected for organic buildup. It is commonly used on surfaces that should not be cleaned with high pressure, such as many types of siding and roofing.
Will pressure washing break my windows?
Windows and seals can be damaged by poor technique. We use surface-appropriate pressure and keep high-pressure spray away from vulnerable seals, openings, and glass.
How much water do you use?
Water use depends on the size and condition of the surface, the method, and the equipment used. We can discuss site access and water needs when planning the job.
Holiday Lighting
Holiday Lighting
How does your holiday lighting service work?
We review the property and desired look, prepare a custom design and estimate, install the agreed lighting, provide in-season support for the installed display, and remove it at the end of the season. Your estimate identifies the products and services included.
What does holiday lighting installation cost?
Holiday-light pricing depends on the design, roofline and access, product requirements, installation, in-season support, and removal. We provide a custom estimate after reviewing the property and your preferred look.
When should I book holiday lighting?
It is best to request a design consultation before the seasonal schedule fills. Contact us in early fall if you have a specific installation window in mind.
